FAQs
Heating Pads 101: Your Ultimate Guide to Sacksy Thyme FAQs
Experience the essence of relaxation with Sacksy Thyme's All Natural Aromatherapy Sacks. Imagine a perfect blend of Hot and Cold therapy paired with a calming herbal aroma, meticulously crafted to elevate your senses and ease away stress.
Our commitment to quality is reflected in every detail, from the use of premium Certified Organic herbs to the careful craftsmanship that defines each Aromatherapy Sack. Enjoy the luxury of Organic Flaxseed and Dried Cherry Pits sourced exclusively from the USA, delicately infused into every sack.
Each Aromatherapy Sack is a personalized creation, made to order to ensure the freshest herbs and fillers arrive at your doorstep. Tailor your relaxation experience by choosing from our selection of herbs and fabrics, or opt for an unscented option for a subtle touch.
Designed to cocoon your mind, body, and soul in tranquility, Sacksy Thyme proudly represents American craftsmanship with our 'Made in the USA' distinction. Discover a new level of relaxation with our All Natural Aromatherapy Sacks – simple elegance for your self-care routine.
Here are a few ways our customers are using our products:
Microwave for Hot Therapy
Backaches * Sinusitis * Migraines * Stress * Tendonitis * Bursitis * Insomnia * Arthritis * Earaches * Cramps * IBS * Neck Stiffness * TMJ * Fibromyalgia * Muscle Aches * Flu * Bed Warmer * Shoulder Ache * Cold Feet * Anxiety Relief * Weighted Lap Pad * Restless Leg Syndrome * Menstrual Relief
Freeze for Cold Therapy
Fever * Carpal Tunnel Syndrome * Black Eye * Hives * Nose Bleeds * Swelling * Bruises * Burns * Headaches * Sports Injuries * Toothaches
FREQUENTLY ASKED QUESTIONS
Do you custom make every order? Yes, we custom make every single order we receive by hand. That means no two Sacksy Sacks are exactly the same. This also ensures the herbs we use are the freshest they can be. Every Sacksy Thyme Sack is unique, which adds to your own unique experience.
How do I clean my herbal sack? We recommend spot cleaning your sack as needed with a clean, damp towel. We do not recommend submerging in water, as this will ruin the integrity of the herbs and seeds.
How long does the herbal scent last? The aroma of the natural herbs and Cherry pits are at its freshest in the first 6-12 months. The natural herbal aroma will become more subtle over time, but still noticeable. If you would like to freshen up your Sack, you can purchase our Herbal Mist Spritz in Special Blend or use your favorite essential oil spray. Use prior to microwaving for moist heat to enhance the herbal aroma!
I selected unscented, but do I smell cherry? Yes, yes you do! The Cherry Pits used in our sacks have a wonderfully light natural cherry scent, which you may be able to smell. It is very slight, and only those with a nose like ours will smell it!
OTHER FUN STUFF
Handling Time- We're usually pretty good at getting your items in the mail by the same or next day, but please allow approximately for 1-2 days for processing and 4 days for USPS Priority mail delivery. Please allow for a few extra days for processing and shipping around the holidays.
Shipping- We use USPS Priority Mail. Once your item is shipped, you will receive a confirmation email along with the tracking number so you can track your package. Shipping rates are available to you at checkout. Unfortunately, we currently do not ship outside the continental United States.
Exchanges & Returns- We offer a 100% Satisfaction Guarantee. We stand behind our product and its quality and offer a Hassle-Free 30 Day Money Back Guarantee on all products purchased through our website, www.sacksythyme.com. If for any reason you are not satisfied with your item, we will return or replace it, no questions asked. Return policy does not apply to products that have been compromised, damaged or abused. To complete your return, we require proof of purchase. Buyer is also responsible for shipping costs for returns. If you need to return or exchange an item, please send us an email at support@sacksythyme.com and send your item to: 1 Municiple Lane PO Box 125, Kemblesville, PA 19347. For questions regarding returns or exchanges, please contact us at: support@sacksythyme.com.
Extended Holiday Return Policy- Our normal return policy will be extended until January 14th, for purchases made between November 1st and December 31st.
Sale Items- Sale or Clearance items are final sale and cannot be returned or exchanged.
Expedited Shipping- If you would like to inquire about additional shipping options, such as next day, please contact us at support@sacksythyme.com.
Privacy Policy- Our Privacy policy is simple. We never, ever, sell or distribute any of your personal information to anyone. Period.
Retailers & Suppliers- If you would like to carry our products in your store or would like to inquire about becoming a Sacksy Thyme retailer, please contact us at: support@sacksythyme.com. Due to our high standards of quality assurance, please note that this is a very selective process and not all requests are granted.
For More Information- If you have questions prior to placing an order, or would like more information about our products, please contact us at support@sacksythyme.com or call us 302-286-7602 and we'll be happy to assist!